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Alpha Refractory LLC
Effective Date: 24/04/2025
At Alpha Refractory LLC (“Alpha Refractory”, “we,” “our,” or “us”), we are committed to respecting your privacy and protecting your personal data. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you access or interact with our website, alpharefractoryllc.com.
This policy has been prepared in accordance with Law No. 6698 on the Protection of Personal Data (KVKK) and other applicable Turkish data protection regulations.
1. Scope of This Policy
This Privacy Policy applies to all individuals (“Online Visitors” or “Data Subjects”) who access our website and voluntarily or automatically share personal data. It explains:
What personal data we collect
How we use that data
Your rights under applicable data protection laws
How you can contact us with questions or requests
2. Information We Collect
We collect the following categories of personal information, depending on your interaction with the website:
a. Automatically Collected Information:
IP address
Device and browser information
Website navigation data (e.g., pages visited, time spent)
b. Information You Provide Voluntarily:
Name and surname
Email address
Phone number
Any other data submitted through contact forms
We may also collect other information necessary for the security, maintenance, and lawful operation of the website, in line with KVKK.
3. Legal Basis for Data Processing
We process personal data in compliance with Article 5 of Law No. 6698, on the following legal grounds:
Your explicit consent, when applicable
When data processing is required by law
When necessary for the fulfillment of our legal obligations
When required for the establishment, use, or protection of a legal right
When necessary for legitimate business interests, provided it does not harm your fundamental rights and freedoms
4. Purpose of Data Use
We collect and process your personal data for the following purposes:
To operate and improve our website
To respond to contact form submissions
To manage customer relationships and respond to inquiries or complaints
To monitor system performance and ensure information security
To comply with obligations under Law No. 5651 on Internet Publications
5. Use of Cookies
Our website uses essential cookies to improve functionality and performance.
a. Why We Use Cookies:
To keep your session active while browsing
To remember user preferences
To monitor website performance and usage statistics
b. Managing Cookies:
You can manage or disable cookies through your browser settings. Disabling cookies may impact the functionality of certain features.
For more information, visit: www.aboutcookies.org
6. Data Sharing and Transfers
In accordance with Articles 8 and 9 of Law No. 6698, personal data may be shared with:
Our affiliates, subsidiaries, and business partners
Authorized public agencies and regulators
Third-party service providers (e.g., IT, security, hosting), under confidentiality agreements
When none of the legal grounds apply, we will request your explicit consent before transferring data.
7. Data Security
We implement appropriate technical and administrative measures to protect your personal data from unauthorized access, loss, misuse, or alteration.
a. Administrative Safeguards:
Employee training on data protection
Confidentiality agreements with relevant third parties
Internal audits and data breach preparedness
b. Technical Safeguards:
Firewalls and secure infrastructure
Data encryption and access controls
Regular risk assessments and vulnerability scanning
Compliance with international data security standards
8. Third-Party Websites
Our website may include links to external websites or applications. Alpha Refractory is not responsible for the privacy practices, data security, or content of these third-party sites. We encourage you to review their privacy policies before submitting any personal data.
9. Your Rights Under Law No. 6698
Under Article 11 of Law No. 6698, you have the right to:
Learn whether your personal data is being processed
Request information about data processing activities
Learn the purpose of processing and whether it aligns with that purpose
Learn to whom your data has been transferred domestically or abroad
Request correction of incomplete or incorrect data
Request deletion or destruction of personal data under Article 7
Request notification of rectification or deletion to third parties
Object to unfavorable outcomes produced by automated systems
Request compensation if you suffer damage due to unlawful processing
10. Submitting a Request
To exercise your rights under KVKK, please complete the Data Subject Request Form and submit it through one of the following channels:
Alpha Refractory LLC
Kışla Mah. 112 Nolu Sk. KSS Sitesi K2C.
Toprakkale Küçük Sanayi Sitesi No:33/A
Email: [email protected]
Requests must include:
Full name and signature (if in writing)
National ID or passport number
Contact details (email, phone)
Clear explanation of your request
Supporting documentation, if applicable
We will respond within 30 days. If your request incurs additional costs, a fee may apply in accordance with applicable regulations.
11. Updates to This Policy
This Privacy Policy may be updated from time to time to reflect legal changes or modifications in our data practices. The latest version will always be available on our website, with the most recent revision date noted at the top.
12. Contact Us
For questions or concerns regarding this Privacy Policy or your personal data, please contact:
Alpha Refractory LLC
[email protected]
Kışla Mah. 112 Nolu Sk. KSS Sitesi K2C. Toprakkale Küçük Sanayi Sitesi No:33/A
As Alfa Refractory, with more than 30 years of experience and our expert team of engineers, we produce, supply and provide technical consultancy services for steel mills and foundries with the highest quality standards.
